Shipping policy

Shipping Policy

At YOLOCCI, we strive to ensure your order is delivered in a timely and reliable manner. Below you’ll find important details about our processing and shipping procedures.

Order Processing

Orders are typically prepared and processed within 7–12 business days (Monday through Friday, excluding holidays).

Once your order has been shipped, you will receive a confirmation email with your tracking details.

Please note that during busy periods such as sales or holidays, processing times may be slightly longer than usual.

Estimated Delivery Time

After your order has been processed, standard shipping generally takes:

📦 7–12 business days

Delivery times can vary depending on your location, shipping carrier performance, weather conditions, or customs clearance for international shipments.

Order Tracking

As soon as your order is dispatched, a tracking number will be sent to you via email or SMS (based on your notification preferences).

You can monitor your shipment at any time using the tracking link provided in your confirmation message.

Address Changes & Order Updates

If you need to make any changes to your order or shipping address, please contact us within 4 hours of placing your order.

Once processing has begun, we are unable to modify order details.

Lost, Stolen, or Damaged Deliveries

We are not liable for packages that are marked as delivered but are lost or stolen afterward.

If your item arrives damaged, please contact us within 48 hours of delivery and include clear photos of the issue. We’ll assist you in arranging a replacement.

Need Assistance?

Our support team is available to help with any questions or concerns.

Please reach out through our Contact Us page anytime.

🕒 Support available 24/7

Thank you for choosing YOLOCCI —  we appreciate your trust in us!